Shipping & Returns

We currently deliver to the following countries: Germany (DE), Austria (AT), Italy (IT), Spain (ES), France (FR), Great Britain (GB), Netherlands (NL), Belgium (BE), Luxembourg (LU), Switzerland (CH). All figures in Euro including VAT, amounting to 19%.
 
Products DE *1 AT, IT, ES, FR,GB,NL,BE,LU CH *2
       

Group 1 (small and medium products):


You pay only 1x shipping cost, regardless
how many items you order from this group!


All items, except articles of Group 2.

  • All items from the categorie "accessories"
  • All items from the categorie "hot stones"
  • All items from the categorie "chairs",
    but not massage chairs
  • Cupping
  • Knee roll
  • Electric blankets
 
4,99
 
9,99
 
49,99

Group 2 (big items):

You pay for each item in this group
shipping cost.
 

  • Massage couches
  • Massage Chairs
  • Shiatsu Mats
 9,99  14,99  49,99
 
*1 = surcharge for islands + 15,- €

*2 = shipping costs include freight costs and customs clearance. Additionally you will have to pay for duties as well as import turnover tax for Switzerland! The stated sales price will be reduced by German VATof 19 %. For clients from Samnaun
 
Please note: A direct collection of goods from customers in Germany is at our distribution center at 97294 Unterpleichfeld upon request! These are then of course no shipping and delivery costs.

COD:
A transit is cash on delivery to Germany and Austria possible. In this case for Germany the additional fee to the above costs are 10 euros and for Austria plus 18 euros.

Important Note:

Please check the packing (cardboard) for damage on delivery by the parcel service. (Holes in the cardboard or other damages on the cardboard). Please have the distributor (package driver) document any existing damage. If damages on the packing are not documented by the package driver, the dispatch insurance void !!! Any subsequent complaint with the parcel service is not possible !